diamond exchange

diamond exchange App support

Contact
+91 9715728122

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamond exchange:

Q1: How to log in after installing the diamond exchange?

To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify, which will securely log you in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, verify your internet connection and wait for a strong signal. If your internet is stable, click on "send OTP" and wait for the confirmation code to arrive. If you don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system. This will assist in transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app seamlessly. Once installed, you can access the new features and enjoy uninterrupted gameplay.

Most Asked Questions Related To Withdraw In The diamond exchange:

Q1: What is the minimum withdrawal amount in the diamond exchange?

In this app, users can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. However, withdrawals are restricted to earnings from gaming activities only. Bonus funds cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must upload all required KYC details in the app, including your Aadhar card and bank information. Additionally, save your UPI details to facilitate a smooth verification process. This will ensure that your account is fully set up and ready to use.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a quick process that typically takes between 30 minutes to 3 hours. However, users may encounter occasional delays in payments, which can cause the process to take up to 24 hours in some cases. This delay can be frustrating but is a relatively rare occurrence.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.

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